Having
a Certificate III in Business is one
of the best ways to gain a competitive advantage when applying for a job in the
business industry. It is no a secret that the business industry is a very
competitive one and therefore job applicants develop special technical skills. With better credentials and qualifications, as well as the
skills and knowledge you have learned and developed during the course of your
training, you will have a better chance at landing a stable job that can give you
financial and emotional fulfilment. Securing a certificate will help propel you
towards the career path you wish to take.
Once you complete the course, there are many career options waiting for you to take.
One of them is filling the role of a clerical officer. Clerical officers are in
charge of clerical duties in an office environment. They maintain records,
write business correspondence, produce business documents, and organise office
resources among other things. They also deal with computers and manage their
own priorities and financial records.
In
case you are more of a people person and you would rather spend the day at the
office interacting with either your colleagues or customers, taking up this
course BSB30112-Certificate-III-in-Business will
help you prepare for the role of your dreams. You can work either as a
customer service officer or an information officer.
The
main responsibility of customer service officers is to foster good relationship
between a company and its clients. They ensure that the needs of the clients are
met, answer queries, and provide a point of contact within an organisation. Along
with a team of customer service representatives, they handle customer
complaints and act as mediators in disputes.
Information
officers, on the other hand, deal with communication matters within a business
or organisation. They provide and disseminate information to concerned
individuals. They also conduct research, provide advice to internal clients,
and handle and store records and other forms of business information.
Acquiring
a Certificate III Business allows
you to work in various industries, but the most popular amongst graduates of
this course is the administrative and support service sector. According to
MySkills.gov.au, almost 14% of those who have this qualification are employed
in the administrative and support service sector. Almost 12% are in
accommodation and food services, and a total of 11.8% are in the education and
training sector.
